Covid-19 Safety
Following the latest government announcement we can only seat tables of 6 persons from different households or more then 6 persons from two households on the terrace outside only during current opening hours – these new regulations also include children of all ages.
  • Customer Trace & Track details will continue to be recorded and held for a period not exceeding the legal requirement of 21 days, these details will be requested upon arrival unless we already have a pre booked reservation where your details will already have been taken and recorded.
  • We would like to ensure all customers that all measures are in place to ensure a safe environment for yourselves and our team at The New Castle.
  • In order to ensure a safe environment we have implemented the following but not limited to measures, fewer available tables inside, hand sanitiser stations, table service as normal, wipeable menus, enhanced cleaning between tables being used, these are only some of the measures in place to ensure a safe environment.
  • We also have new operating procedures which includes table service, contactless payments where possible, condiments available on request, cutlery and napkins bought to your table.
  • Staffing levels have been changed to ensure social working bubbles of colleagues have been created which may mean a slight delay in service at busy times throughout the day, your patience is appreciated.
  • Please ensure all safe distancing notices are adhered to ensure a safe environment for all persons whilst at The New Castle, all mitigating measures have been implemented enabling us to reopen safely.
We look forward to welcoming all our customers once again to The New Castle